Privacy Policy

INTRODUCTION. This Privacy Policy (“Policy”) describes how Dr. Ramona Ramdath LLC, doing business as Meniere’s Dietitian (“we,” “our,” or “the Practice”) collects, uses, discloses, and safeguards personal information when you visit and interact with our website, www.menieresdietitian.com (the “Site”). This Policy applies only to information collected through your use of the Site, including any contact forms, communications, or general browsing activity (collectively, the “Site Services”). This Policy does not apply to any personal, health, or payment information collected through our third-party electronic medical records platform (the “Designated EMR Platform”), which is HIPAA-compliant and governed by its own privacy and security policies. By accessing or using the Site, you agree to the terms of this Policy. If you do not agree with this Policy, please do not use the Site.

We may update this Policy from time to time. Any material changes will be posted on this page with a revised “Last Updated” date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Policy.

2. SCOPE OF POLICY. This Policy applies solely to your use of the Site and Site Services. It governs the collection, use, and disclosure of personal information that you submit directly through the Site, such as information provided via contact forms, communications, or when subscribing to newsletters. This Policy does not apply to any personal, health, or payment information collected, processed, or stored through the Designated EMR Platform or any other third-party site, service, or application. Credit card payment processing is generally managed through the Designated EMR Platform. All client intake, health data, and appointment scheduling are exclusively managed through the Designated EMR Platform, which is subject to its own terms of use and privacy policies. We do not control and are not responsible for the privacy or security practices of the Designated EMR Platform or any other third-party platforms accessed via links from our Site.

3. PERSONAL INFORMATION WE COLLECT AND HOW WE COLLECT IT. We collect certain personal information when you interact with the Site. The types of information collected and the methods of collection are described below.

3.1. Information You Provide Directly: You may voluntarily submit personal information when using our Site or engaging with Site Services. This may include, without limitation:

• Name, email address, or phone number submitted through contact or inquiry forms;

• The content of any messages, questions, or comments you send to us by email or through the Site;

• Your email address if you sign up for newsletters, blog updates, or other communications.

3.2. Information Collected Automatically: When you access or interact with the Site, we may automatically collect certain technical and usage-related information through standard internet technologies. This may include:

• IP address, browser type, operating system, device identifiers, referring and exit URLs, pages visited, and time spent on the Site;

• Cookies, pixels, or similar tools used for analytics and to support website functionality. See our Section 7 for details.

3.3. Information We Receive from Third Parties: We may receive limited personal information from third parties, depending on your interactions with external platforms that are integrated with the Site. This may include:

• Social media platforms (if you engage with our content via embedded widgets, plugins, or links);

• Advertising or analytics providers (if you arrive at the Site via a tracked campaign or use features involving third-party tracking);

• Email marketing providers (if you opt in to communications).

3.4. Use Based on Your Explicit Consent: Where required by law, we will obtain your explicit, informed consent before using your personal information for any purpose not otherwise permitted or required. This may include, for example, the publication of testimonials or case studies that identify you.

3.5. Information Not Collected: The Site does not collect, process, or store any health, medical, or sensitive personal information. All health-related data is collected and managed exclusively through the Designated EMR Platform. The Site does not process or store any payment or billing information. All credit card payments are handled through the Designated EMR Platform.

4. HOW WE USE PERSONAL INFORMATION. We use the personal information collected through the Site for the following purposes:

4.1. To respond to your inquiries: We use your information to reply to contact requests, questions, or comments submitted through the Site.

4.2. To send requested communications: We use your information to provide newsletters, blog updates, or other communications, but only if you have subscribed or requested them.

4.3. To operate and improve the Site: We use technical and usage information to maintain Site functionality, diagnose technical issues, analyze usage patterns, and improve user experience.

4.4. To manage subscriptions: We use your information to confirm your enrollment in newsletters or email communications and to help you manage your preferences.

4.5. To comply with legal obligations: We use your information as necessary to meet legal and regulatory requirements or to enforce our Terms and Conditions.

4.6. To protect the Site and users: We use your information to detect, investigate, and prevent fraud, abuse, security threats, or other unauthorized activity.

4.7. For other purposes with your consent: We will use your information for any additional purpose only if you give explicit consent at the time of collection (for example, if you agree to the publication of a testimonial).

We do not use information collected through the Site to provide individualized health care, process payments, or deliver clinical services. Health, medical, and payment information is handled solely through the Designated EMR Platform and is not subject to this Policy.

5. INFORMATION SHARING AND DISCLOSURE. We do not sell or rent personal information collected through the Site. We only share your information in the following limited circumstances:

5.1. Service Providers: We may share personal information with third-party service providers who perform services on our behalf, such as website hosting, analytics, email delivery, or technical support. These service providers are authorized to use your information only as necessary to provide services to us and are required to maintain the confidentiality and security of your information.

5.2. Legal Requirements and Protection: We may disclose personal information if required to do so by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, enforce our Terms and Conditions, investigate potential violations, or detect, prevent, or address fraud or security issues.

5.3. Business Transfers: If we are involved in a merger, acquisition, asset sale, reorganization, or similar business transaction, your information may be transferred as part of that transaction. In such cases, we will take reasonable steps to require that the recipient use your information in accordance with this Policy.

5.4. With Your Consent: We may share your information for any other purpose disclosed to you at the time of collection, but only with your explicit consent.

5.5. EMR Platform and Third-Party Links: Personal, health, and payment information submitted through the Designated EMR Platform is governed exclusively by the Designated EMR Platform’s privacy policy. We do not control, access, or disclose information you provide directly to the EMR platform or to other third-party sites accessed via links from our Site.

6. THIRD-PARTY PLATFORMS AND LINKS

6.1. EMR Platform Integration and Redirection: The Site provides links or redirection to a Designated EMR Platform for intake, scheduling, communication, and payment processing related to Professional Services (as defined in the Terms and Conditions). Any personal, health, or payment information submitted through the Designated EMR Platform is subject exclusively to the privacy and security policies of that platform. We do not control or assume responsibility for the privacy practices of the Designated EMR Platform.

6.2. Links to External Websites: The Site may contain links to other third-party websites, applications, or services for your convenience or reference. We do not endorse, control, or assume responsibility for the content, privacy practices, or security of any third-party sites.

6.3. No Responsibility for Third-Party Privacy Practices: This Policy does not apply to any information you provide directly to third-party platforms, including the Designated EMR Platform or other external sites accessed via links on our Site. You are encouraged to review the privacy policies of any third-party platforms before submitting personal information.

7. COOKIES AND TRACKING TECHNOLOGIES

7.1. Types of Cookies Used: The Site may use cookies, web beacons, pixels, or similar tracking technologies to support website functionality, analyze usage, and enhance your experience. Cookies are small data files stored on your device that help us recognize your browser and remember certain information.

7.2. Analytics Providers: We may use third-party analytics providers to collect and analyze information about Site usage, such as page views, traffic patterns, and user interactions. These providers may use cookies or similar technologies to collect information in an aggregated and non-identifiable manner. We do not permit analytics providers to use your information except to assist us in operating and improving the Site.

7.3. User Choices and Controls: Most web browsers allow you to control or disable cookies through your browser settings. You may choose to refuse or delete cookies, but certain Site features or functionality may be limited as a result. By using the Site, you consent to our use of cookies and tracking technologies as described in this Policy. If required by applicable law, we will obtain your consent for the use of non-essential cookies and provide options to manage your preferences.

8. DATA SECURITY

8.1. Site Security Measures: We implement reasonable technical and organizational measures to protect the personal information collected through the Site against unauthorized access, disclosure, alteration, or destruction. These measures include the use of secure servers, encryption where appropriate, and access controls.

8.2. Limitations Regarding Internet Transmission: While we strive to protect your information, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of your information transmitted to or from the Site. You acknowledge that you provide information at your own risk.

8.3. Security Practices for EMR Platform: The security of any personal, health, or payment information submitted through the Designated EMR Platform is governed exclusively by the privacy and security policies of the EMR provider. We do not control, manage, or assume responsibility for the security practices of third-party platforms.

9. YOUR RIGHTS AND CHOICES

9.1. Rights Under Applicable Privacy Laws: Depending on your jurisdiction, you may have certain rights regarding the personal information collected through the Site. These may include the right to:

• Access the personal information we hold about you

• Request correction or deletion of your information

• Object to or restrict certain uses of your information

• Withdraw your consent where processing is based on consent

9.2. Exercising Your Rights: To exercise any of these rights, please contact us using the information provided in Section 12 (“Contact Information”). We may require verification of your identity before fulfilling your request.

9.3. Opt-Out of Communications: If you have subscribed to receive newsletters or other communications from us, you may opt out at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

9.4. Limits to Rights: These rights apply only to the information collected through the Site. Requests relating to personal, health, or payment information submitted through the Designated EMR Platform must be directed to the EMR provider, in accordance with its privacy policy.

10. CHILDREN’S PRIVACY. The Site and Site Services are intended for use only by individuals who are eighteen (18) years of age or older. We do not knowingly collect or solicit personal information from children under the age of 18. If you are under 18, please do not use the Site or submit any information through the Site. If we become aware that we have inadvertently collected personal information from a child under 18 without verified parental consent, we will take steps to promptly delete such information from our records. If you believe that a child under 18 may have provided us with personal information, please contact us using the information provided in Section 12 (“Contact Information”).

11. INTERNATIONAL USERS. The Site is operated from the United States. If you access the Site from outside the United States, please be aware that your personal information may be transferred to, stored in, or processed in the United States or other jurisdictions that may not offer the same level of data protection as your country of residence. Where required by applicable law, we implement appropriate safeguards to protect the transfer of personal information across borders, which may include (a) relying on adequacy decisions issued by relevant regulatory authorities; (b) using standard contractual clauses approved by the European Commission or other recognized bodies; or (c) obtaining your explicit consent where permitted or required. By using the Site or providing us with your personal information, you acknowledge and consent to the transfer of your information to jurisdictions outside of your home country as described in this Policy.

12. CONTACT INFORMATION. If you have any questions, concerns, or requests regarding this Policy or our data practices, you may contact us using the information below:
Dr. Ramona Ramdath LLC
10120 W. Flamingo Rd, Ste 4-2059
Las Vegas, NV 89147
Email: ourmenieres@gmail.com

We will respond to inquiries in accordance with applicable data protection laws and aim to address your request promptly and transparently.

13. SUPPLEMENTAL DISCLOSURES

13.1. State-Specific Notices

13.1.1. California Consumer Privacy Act (CCPA): If you are a California resident, you may have additional rights regarding your personal information, including the right to request information about the categories and specific pieces of personal information we collect, the right to request deletion of your personal information (subject to certain exceptions), and the right to opt out of the sale or sharing of personal information (note: we do not sell personal information). To exercise these rights, please contact us using the information provided in Section 12.

13.1.2. Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights under applicable state law.

13.2. Notice to EU/UK Residents (if applicable). If you are located in the European Union, United Kingdom, or another jurisdiction with similar data protection laws, you may have additional rights regarding your personal information, including the right to access, correct, or delete your information, object to or restrict certain processing, and lodge a complaint with a supervisory authority. To exercise these rights, please contact us using the information in Section 12. Where required by law, we rely on your consent or another lawful basis for processing your personal information and for any cross-border data transfers as described in Section 11.